At Stores

• Find your local store
• Check store hours before driving to location
• Allow up to 14 business days for the refund to post

Returns by Mail

• Find your Mills Shipment Confirmation email, the one with the tracking number
• Click the link near the bottom of the email (valid for 30 days) to print the Mills prepaid UPS Return Label
• A flat shipping rate of $7.95 will be deducted from your refund
• Enclose a copy of your packing slip and highlight what you are returning or fill out a return form
If you choose another shipping method, we recommend insuring and tracking the package
• Seal the package
• Take to a UPS drop off and obtain a receipt with the tracking number
• We are not responsible for lost return packages
• Once received the order will be processed on the next business day
• Please allow up to 14 business days for the refund to post

Even Exchanges by Mail

Part1

• Find your Mills shipment confirmation email with the tracking number
• Click the link near the bottom of the email (valid for 30 days) to print the Mills prepaid UPS Return Label
• Flat rate shipping of $7.95 will be deducted from your refund
• Enclose a copy of your packing slip and highlight what you are returning or fill out a return form
If you choose another shipping method, we recommend insuring and tracking the package
• Seal the package
• Take to a UPS drop off and obtain a receipt with the tracking number
• We are not responsible for lost return packages
• Once received the order will be processed on the next business day
• Please allow up to 14 business days for the refund to post

Part 2

• Place a new order online for the correct size
• To ensure you get free standard ground shipping on your new order, reply to the new Order Confirmation email with the phrase "Exchange Order"

Return Policy

Mills provides a full refund within 30 days of purchase of merchandise for items that have not been worn, washed or altered. All sales final on clearance items - items ending in $.99 and Special Orders.

Mills offers a "No Questions Asked" product quality guarantee to the original purchaser. Defective items may be returned at any time for a replacement or merchandise credit.

Return Form

Questions? Email [email protected] or call 800-541-1850.