Who we are and the way we work go hand-in-hand. Developing programs that reflect our schools' priorities grows from our own deeply held values. Our internal production and network of trusted vendors allows us to source programs that deliver desired price points and garment features while operating sustainably and with integrity.
Our products are known for their premium quality. Our fabrics are independently tested to ensure color fastness, pilling resistance and durability. Our garments are subject to quality control at several levels to ensure they meet our standards and we work exclusively with a select number of domestic and international suppliers to maintain consistent quality. We stand behind all of our products with a "No Questions Asked!" product quality guarantee. Defective items may be returned at any time for replacement or merchandise credit.
We pride ourselves on maintaining a positive, respectful, sustainable, and healthy work environment, and we only work with suppliers who do the same. Our long-time domestic and international suppliers are reviewed annually and agree to our Code of Conduct that addresses child labor, environmental protection, health and safety issues and disciplinary practices. We visit our suppliers' facilities in the United States and abroad to inspect working conditions and ensure they are meeting our rigorous standards for quality and delivery timelines.
Mills' embroidery/heat transfer production is done in-house within our centralized warehouse facility. Internal embroidery and decorated apparel facilities provide quicker and more flexible production, reduce shipping turnaround and allow us to maintain consistently excellent production quality. Our people average in excess of fifteen years with Mills, and bring additional prior experience in the garment and uniform industry. Through retail, online and on-campus events, our extraordinary team strives to deliver unparalleled convenience and customer service to your parents and students.